For Care Mentors
Use your own experience to support someone else
Care Mentors are trained peers who have their own experience managing diabetes.
They are not coaches acting under a professional coaching license, and they are not clinicians within Todai Health.
Care Mentors listen, ask useful questions, share from their own experience when appropriate, and support Members within clear peer-support boundaries.
For this beta, we are recruiting 12 Care Mentors.
Care Mentor eligibility
You may apply as a Care Mentor if:
- You are an adult
- You are a U.S. citizen
- You currently live in an eligible U.S. state
- You are comfortable participating in English
- You have been actively managing diabetes for at least 1 year
- Your diabetes is Type 1, Type 2, or another non-gestational form of diabetes
- You can commit to about 3 Member sessions per week during the 8-week program
- You can complete all required beta training before meeting with Members
- You are willing to work within clear peer-support boundaries
Eligibility is confirmed during application review.
Care Mentor time commitment
The Care Mentor commitment includes:
| Period | What it involves |
|---|---|
| Before the beta | Self-paced training, live practice sessions, and Todai Health team sign-off |
| During the beta | 8 weeks, about 3 Member sessions per week, plus review and follow-up |
| Total | Training period + full 8-week program |
Consistency matters because Members are booking with the same Care Mentor for the full program.
Please apply only if you can make the full commitment.
Care Mentor training
The Todai Health Mentor Academy
Before meeting with Members, Care Mentors complete all required Mentor Academy training, practice sessions, and final team sign-off.
The eight training modules are:
- Your role and boundaries
- Understanding diabetes in depth
- Building the Care Mentor–Member connection
- Guiding Members on their journey
- Core mentoring skills
- Using the platform and AI tools
- Quality and escalation
- Dialogue practice and test sessions
Training is designed to prepare Care Mentors for the Todai Health peer-support role.
Completing the Mentor Academy means a person is Todai-trained and approved to serve as a Care Mentor within this program.
It does not make someone a licensed clinician, certified diabetes educator, therapist, coach, or other health professional.
What Care Mentors receive
Care Mentors are not paid during this beta.
In return for their time and participation, Care Mentors receive:
Training and practice
Structured preparation for the Care Mentor role, including communication, peer-support boundaries, safety, escalation, and platform use.
Recognition of training completion
A shareable record showing that the Care Mentor completed Todai Health beta training and participated in the program.
This is recognition of program participation, not a professional certification or license.
Letter of participation
A signed letter describing the Care Mentor's role and contribution to the beta.
Ongoing support
Care Mentors have access to Todai Health team guidance during the program and are not expected to handle difficult or safety-related situations alone.
A founding peer community
Care Mentors participate alongside a small group of other people who also manage diabetes and are helping test the first version of the program.
A voice in what Todai Health becomes
Care Mentor feedback helps shape the training, platform, session experience, and future versions of the program.
Priority consideration for future opportunities
If Todai Health offers future Care Mentor programs or paid User Care Mentor roles, beta Care Mentors may receive priority consideration.
Participation in this beta does not guarantee future paid work.
Ready to volunteer?
Apply as a Care Mentor to join the first 8-week beta program. Applications are reviewed on a rolling basis.