Todai Health is building a more human kind of support for people living with diabetes.
Members meet one-to-one with trained Care Mentors who also manage diabetes. A Care Mentor is Todai Health's term for a trained peer who brings personal experience living with diabetes.
Weekly conversations are at the center of the program. Simple digital tools support the relationship between sessions.
Our name comes from Tōdai (灯台), the Japanese word for lighthouse.
A lighthouse does not walk the path for you or decide where you should go. It helps you see what is around you more clearly.
That is the role we want Todai Health to play: steady, practical support for the parts of living with diabetes that happen between medical appointments.
Todai Health provides peer support and educational tools, not medical advice, diagnosis, or treatment.
Medical appointments matter. But most of life with diabetes happens outside the clinic.
It happens while you are working, eating, exercising, making plans, managing stress, remembering medications, talking with family, and trying to fit diabetes into the rest of your life.
That can be a lot to carry alone.
Todai Health is being built for those in-between moments.
We are not a telehealth provider, medical practice, therapy service, or replacement for a clinician. We are building a structured peer-support program where Members can talk with someone who understands the day-to-day experience of managing diabetes because they manage it too.
Todai Health connects people living with diabetes with trained peers who can listen, share from their own experience when useful, and offer steady support between medical appointments.
We want Members to leave conversations feeling heard, clearer about what matters to them, and more able to decide what they want to focus on next.
We also want Care Mentors to feel prepared, supported, and clear about the boundaries of their role.
We believe people living with diabetes should be able to find human support from someone who understands what the day-to-day can be like.
Over time, Todai Health may expand to support people living with other chronic conditions.
As we grow, the principle stays the same: technology should support human connection, not replace it.
Todai Health is built for whole people, not diagnoses or numbers.
A Member is a person with routines, relationships, responsibilities, frustrations, strengths, and goals. Diabetes is part of their life, but it is not the whole of who they are.
Care Mentors bring their own experience managing diabetes.
Todai Health provides training, a clear session structure, safety guidance, team support, and digital tools so Care Mentors know their role and are not expected to figure everything out on their own.
Care Mentors are peers, not clinicians.
They do not diagnose medical conditions, recommend or change medication, create treatment plans, provide therapy, or replace a Member's health care team.
When something falls outside the Care Mentor role, Todai Health has guidance for involving the team or directing a Member to appropriate clinical or emergency support.
Todai Health uses digital tools, including AI-assisted tools, to support things like preparation, session summaries, prompts, and safety workflows.
AI does not diagnose, treat, make medical decisions, or replace Care Mentors, clinicians, or emergency services.
People make the decisions.
Todai Health is not designed to keep people dependent on the platform.
We want Members to feel more supported, more confident asking questions, and better able to navigate everyday life and conversations with their health care team.
We start with the person in front of us.
Living with diabetes can bring frustration, uncertainty, exhaustion, and plenty of ordinary days too. We make room for honest conversations without judgment.
We say what Todai Health is and what it is not.
We do not blur the line between peer support and medical care, overstate what the program can do, or use fear to persuade people to participate.
Support should be useful in real life.
We focus on conversations, tools, and information that help people make sense of what is happening in their week and decide what they want to focus on next.
People experience diabetes differently.
We want Todai Health to be accessible, respectful, and useful to people with different backgrounds, routines, resources, and experiences.
Safety is built into the program through Care Mentor training, clear boundaries, team support, privacy practices, and escalation guidance.
We do not ask Care Mentors or AI-assisted tools to act outside their role.
Todai Health is starting with people living with diabetes.
Members meet one-to-one with Care Mentors for weekly peer-support conversations. Care Mentors complete the Todai Health Mentor Academy, live practice sessions, and team review before meeting with Members.
Completing the Mentor Academy means a Care Mentor is Todai-trained and approved to serve in the Care Mentor role within Todai Health.
It does not make someone a licensed clinician, certified diabetes educator, therapist, coach, or other health professional.
We are starting with a small first program so we can listen carefully to Members and Care Mentors, learn what is useful, and improve the experience before growing.
Todai Health is not:
Care Mentors provide peer support. They do not diagnose conditions, prescribe treatment, recommend or change medication, tell Members how to manage symptoms, or make clinical decisions.
For questions about symptoms, medication, treatment, or other medical decisions, contact a physician or another qualified health professional.
If you are experiencing a medical emergency, call 911 or your local emergency number.
If you or someone you know is in emotional distress or thinking about suicide, call or text 988 in the United States.
Todai Health is for the person trying to make sense of life with diabetes.
It is for the Care Mentor who can say, "I have been there," and mean it.
It is for the time between appointments, when a question, a difficult week, or an ordinary day may be easier to carry with someone who understands.
We are building a steady place for that kind of support: human, practical, clear, and safe.
Todai Health provides structured peer support and educational tools, not medical advice, diagnosis, or treatment.
Care Mentors are trained peers. They do not diagnose medical conditions, recommend or change medication, create treatment plans, provide therapy, or replace a Member's health care team.
AI-assisted tools support Care Mentors and safety workflows. They do not diagnose, treat, make medical decisions, or replace human judgment.
For medical questions, contact a physician or another qualified health professional.
If you are experiencing a medical emergency, call 911 or your local emergency number.
If you or someone you know is in emotional distress or thinking about suicide, call or text 988 in the United States.